Shipping Information for

How can I track my package?

If tracking info is available, you may track your package from the Your Orders page. Just click "Track Package" next to the delivery you want to follow.

Why isn't there tracking information in my order?

If you don't see any tracking data for a shipment and the estimated delivery date has not yet passed, your package should still arrive by the due date. You may see some common reasons why tracking info is unavailable on our Tracking Shipments Help page.

Why orders do not qualify for FREE Shipping

Each items ordered plus the shipping address needs to be qualified for FREE Shipping. FREE Shipping page has more details about what items and addresses are considered.


To take advantage of FREE Shipping:

  • Place a minimum of $25 of eligible items inside your Shopping Cart.
  • Go to checkout.
  • Ship your items to one particular U.S. address.
  • Select "Group my items into as few shipments as possible" as the shipping preference.
  • Select FREE Shipping as your shipping speed. The transaction will be delivered within 4-9 working days after all of the merchandise is available to ship (including pre-order items).
  • Place your order, and enjoy the free delivery!

Utilizing this type of shipping option, we fulfill your order in a more cost-efficient way. This allows us to pass our savings on to you by means of free postage. Even though it might take some extra time to pack and ship your order, you'll still receive it in the estimated delivery deadline.

International Shipping

We gladly accepts orders from across the world. Available products, shipping rates and charges may differ according to the delivery address on your order.

To view the shipping rate information specific for your order's destination, find your region.

There could be limitations on where and whether vendors offer international shipping. To learn more, visit our the vendors international shipping details page.


These items can be shipped to just about all destinations outside of the U.S.:

  • Books*
  • DVDs
  • Music
  • VHS videos

* Note: Books which require special handling since they're extremely heavy (for instance, multi-volume sets) can not be shipped outside the U.S. If it is the situation, it'll be noted on the product detail page.

Returns & Replacements

The aforementioned conditions (including, if applicable, terms based on the Import Fee Deposit) also affect the shipment of any replacement product that might be shipped should there be a problem with the original shipment. Should you return a product to us, you will be the exporter in the destination country. Title and risk of loss transfer to us upon receipt at our fulfillment centers. For more information please make use of the "Contact Us" form page.

Customs, Duties, and Taxes

You're liable for assuring that the product may be lawfully imported to your destination country. When ordering the recipient is the importer of record and will follow all procedures of the destination country. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and costs levied by the destination country. The recipient of an international shipment might be governed by such import taxes, customs duties and fees, which are levied when a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control of these charges and can't predict whatever they could possibly be. Customs policies vary widely from nation to nation; you should get hold of your local customs office for further information. When customs clearance procedures are required, there may be delays beyond our original delivery quotes.

Shipping to APO, FPO, or DPOLocations

Standard Shipping Deliveries could take longer--up to A three-week period for APO, FPO, or DPO addresses.

HydraCart Find what you're shopping for on-line. The best low at the best savings.