Product Returns and Refunds for Baby Einstein Books

What is Return Policy?

You may return most products purchased. Most items may be returned with Four weeks of receiving the item. However we aren't the main seller and you must contact and/or consult an original sellers terms for returns individually.

Requirements for a Full Refund

Most of the time these are the basic requirements for a 100 % refund.

  • Items ought to be in new condition
  • Items have to be returned with all original packaging and accessories
  • Media items (for instance, movies, music, video games, and software) have to be unopened and still in their plastic wrap
  • Musical instruments, televisions, and electronics will need to have a UPC or serial number
  • Shoes and clothing must be unworn

Alternative party Seller Returns Policies

Even though many sellers offer a returns policy similar to our own, some seller returns policies may differ. Each seller's return policy is available on the vendor's web page. Handling and shipping charges for returning items shipped by way of seller are borne by buyer.

Items worth over need to be returned towards seller with a trackable shipping service. In case the order is valued at 0 or higher, insure the shipment for the value of the goods and ship your return with a signature shipping service. For items below , we recommend USPS delivery confirmation service.

Note: If a package doesn't arrive and you don't make use of a trackable method to return or you refuse the shipment as a method of return, you may not be eligible for refund.

Items with FREE Return Shipping

These items usually have a free return shipping method.

  • Baby Items
  • Shoes
  • Clothing
  • Accessories
  • Jewelry
  • Watches (except those available in Sports & Outdoors)

UPS Pickups

Once you request a UPS pickup, UPS sends a driver to the address with the shipping label within 1-5 working days. Be sure you've described the defect, damage, or error highlight that in the returned package. In case the original packaging is available, return an item in that packaging. To help avoid issues with the pickup, remove any used shipping labels which might be still on the box.

  • For details about UPS pickups, visit
  • The cost of return shipping could be deducted from the refund.

Cancel Pickup Request

After a UPS pickup has been requested, you cannot cancel that request until following the first pickup attempt has been made. UPS will always make up to three pickup attempts. After the first pickup attempt, it is possible to call UPS at 1-800-PICK-UPS (1-800-742-5877) to cancel future pickup attempts. Be sure you have your tracking number handy.

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